List of known problems with Nimbb

Issue:"Developer demo mode" displayed on Nimbb Player on production site
Target:Firefox 10.0.2 (Windows) + Adobe Flash 11.1.102.62
Details:Flash doesn't send appropriate referrer information under Firefox, which causes our server to incorrectly authenticate your production site (see Bug 3117684).
Solution 1:We already released a fix to this problem. However, we are still waiting for Adobe to fully fix this. If you encounter a problem with your site, contact us.
Solution 2:If you still see the text on the player on your production site, go to your Developer settings and make sure that you only have your site's domain name defined (no directory or page name included). For example, if you have something like "mysite.com/page", modify for "mysite.com".
Date:2012-02-22
Updated: 2012-05-03 (added Solution 2)


Issue:Chrome displays "Missing Plug-in" instead of Nimbb
Target:Chrome 16.0.912.63 (Windows & Mac) + Adobe Flash 11.1.102.55
Details:This specific version of Chrome changes the way Adobe Flash plug-ins are loaded. If the Flash embed type is not specified, Chrome doesn't render the Flash application and instead displays the text "Missing Plug-in".
Solution:Make sure that your Flash <EMBED> tag include this parameter:
type="application/x-shockwave-flash"
Date:2011-12-21


Issue:Can't click on Accept button inside Nimbb Player
Target:Mac + Firefox (solution 1) / Mac OS X Lion + any browser (solution 2 ou 3)
Details:When displaying the Adobe Flash Player's Settings window, clicking on the buttons doesn't do anything. This is an issue caused by Firefox (see Bug 552520) or Mac OS X Lion (see Bug 2942091).
Solution 1:Update Firefox and Flash to latest versions. Known to work: Firefox 7.0.1 or higher, Adobe Flash 11.0.1.152 or higher.
Solution 2:Go to the Website Privacy Settings panel. In the sites list, search for "player.nimbb.com" and choose "Always allow".
Solution 3:On Mac OS, follow these steps to always give access to Nimbb:
  • Applications -> System Preferences
  • Section "Other" -> Flash Player
  • Click "Camera and Mic" tab, then "Camera and Microphone Settings by Site..."
  • In the list, "player.nimbb.com" -> change for "Allow"
Date:2011-02-04
Updated: 2012-03-24 (bug 2918693 replaced by 2942091)
2011-12-21 (to include Mac OS X 10.7 - Lion)


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